It is 9 AM on day 3 of lockdown I get a distress call from Kapil, the mason who was helping out with the renovation of my house. He called to ask for help, as he is going through a tough time. Due to the lockdown, he is unable to provide even the basic necessities of food and groceries to his family.
After consoling him and enquiring about the number of family members; their age and requirements, sent him to the nearest grocery shop. Spoke to the shopkeeper over phone and ordered basic groceries like – flour, rice, pulses, oil and basic spices for them. We made the payment to the shopkeeper through Paytm.
Upon further enquiry we realised that some people who do not even have a ration card, due to which they are facing major difficulties.
We submitted their form online and helped to generate their eRation card .Now they are able to go to the nearest government authorised ration centre and get ration o feed their families. Along with this we also inform the local municipal authorities about these people in order to ensure continuous supply of ration to them during this crisis.