We are eager to help you have your refund processed completely hassle free, Your refund request to be emailed on firstname.lastname@example.org must contain Subject: Refund Request and details such as Date of Donation, Amount of Donation, Project that you donated for, Mode of Donation(Transaction details), screenshot of failed transaction(If donor feels that, he/she made an error in donation amount/purpose or any other parameter, kindly let AWDORG Foundation know about such error within 3 working days by email to email@example.com, we shall rectify any such parameter requested by you whenever possible.) and should reach AWDORG Foundation office within 7 (Seven) days from the date on which you made the donation i.e.:
The refund process may take time of 7 to 15 working days depending on the availability of the information from third parties such as Payment Gateway, Banks, etc. through which the transaction is done.
You will provide authentic, correct, and true information while completing the process for online donation. AWDORG Foundation reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), AWDORG Foundation has the right in its sole discretion to reject the donation.
If donor feels that, he/she made an error in donation amount/purpose or any other parameter, kindly let AWDORG Foundation know about such error within 3 working days by email to firstname.lastname@example.org, we shall rectify any such parameter requested by you whenever possible.
You will receive a confirmation on successful / failed transaction
No refund/cancellation request for the donated amount by any donor will be entertained for online donations through the online payment gateway after the donation is accepted from our Online Payment Gateway service providers unless there is a fraud notification from our Payment Gateway Service Providers.
In case a donation is registered under regular donation program the donor may intimate us at email@example.com to stop the donation from the next debit cycle. AWDORG Foundation on a best effort basis will execute the request and intimate the donor about the same.
Only Indian donors are eligible for a Tax exemption certificate under section 80G of the Income Tax Act and would be sent to the registered email & postal address provided during the process of online donation
If the Indian donor does not receive 80-G certificate within 45 days from the time of realization of the donation amount, he /she is liable to claim the donated amount from AWDORG Foundation.
Once the donation is made, it can’t be reversed if reported after 24 hours. AWDORG Foundation utilizes the donation with 100% transparency. A detailed copy of your expense sheet of your donation can be obtained from our accounts department.
If any campaign pre planned for any of the following projects i.e: – PROJECTration, PROJECTmilkyway, PROJECTfeedme, PROJECTlife, PROJECTpro, PROJECTeducate, PROJECTelevate and PROJECTemploy